Computer Security Day:
Security starts with knowledge – and knowledge starts with searchit

Take precautions: security guidelines & security awareness

“Companies of all sizes should develop clear security policies that include specific guidelines for handling sensitive data, password management, access to systems and the use of external devices,” recommends Christoph Wendl, CEO of Vienna-based Iphos IT Solutions GmbH. With our AI-based knowledge management tool, our customers can ensure that all employees have quick and easy access to the latest security guidelines. He also advises increasing employees’ awareness of security risks and preventative measures in so-called “security awareness” training sessions.

Security plays a particularly important role in the onboarding process: when training new employees, the applicable security standards should be communicated in good time in order to avoid security gaps from the outset. With searchit, new employees have all the relevant onboarding information at their fingertips with just a few clicks. The intuitive user interface and graphical filter options help team members to easily gain an overview of complex and unfamiliar folder structures.

Security trimming: Check access rights regularly

“Incorrectly configured or unconfigured access rights are one of the most common causes of data misuse,” explains IT expert Wendl and recommends regular “security trimming” in this context. This term stands for strict control of access rights. Only authorized persons should be allowed to access sensitive company data.

Once access authorizations have been defined, they should be checked and updated regularly, for example when employees change departments, take on a position with extended access rights or leave the company. If all user accounts and access rights are configured correctly, searchit takes over these existing authorization systems and any changes at the touch of a button. “This means that all employees have a central search function at their fingertips – and the security department retains control – so that everyone only finds the content they are allowed to find,” Wendl continues.

Knowledge management: relieve the burden on IT support with centralized access

“A competent IT support team is an important pillar of operations. But in many companies, the resources of those responsible for IT are scarce, while the tasks are very diverse,” Wendl reports from practical experience: “Investing in our innovative knowledge management tool relieves IT officers massively and pays off in many ways: Central access to relevant documents and reports enables IT support to search efficiently. This means that the IT department not only saves time and nerves with searchit, but also massively reduces the associated labor costs in addition to the search effort,” argues the search engine technology expert.

If IT managers can quickly gather the required information from manuals, logs or knowledge databases, this reduces the response time and ensures that problems can either be avoided altogether or resolved in the shortest possible time. The central search also helps to efficiently process relevant data and documents in order to speed up audits and derive evidence-based security measures.

Resource-saving search: fulfill compliance requirements efficiently

Data protection and IT security standards such as the GDPR require companies to provide extensive documentation and evidence. A cross-source, automated search function helps to quickly locate relevant information and efficiently prepare for audits or inspections – a major advantage for companies that need to ensure compliance with limited resources.

In addition, searchit offers the option of tracking the version history of documents: This ensures that the latest version of a policy or report is always used. Outdated or duplicate files can be avoided, which increases the consistency and accuracy of the documentation.

Topic tracking: keep an eye on security-relevant topics at all times

Keeping an eye on security-related topics is essential for IT managers, but often extremely time-consuming. In order to stay up to date, they have to manually follow various platforms such as security blogs, manufacturer sites or news portals. With an innovative tool like searchit, this process is automated: The topic tracking function continuously monitors relevant sources and bundles all important updates in one place. This allows the IT department to always keep an eye on potential risk topics and act proactively if necessary.

Incident management & first aid in an emergency: Respond quickly to security incidents

But what to do when things get serious? When every second counts to minimize the consequential damage of a security incident, quick action is required. Thanks to searchit ‘s central search function, IT managers have all affected files, logs and contacts at their fingertips with just a few clicks so that they can take the right measures immediately.

“In safety-critical situations, it is crucial that IT teams have the right information available within seconds. searchit provides this transparency and makes the decisive difference between an incident that is quickly controlled and potentially serious damage,” says Wendl, summarizing the benefits of his enterprise search software for IT support.

Maximum security & fair pricing: searchit pays off – from the very first click

Any additional external solution that accesses company data can potentially open up new points of attack if it is not carefully integrated into the existing security architecture,” warns Wendl, adding: “This is precisely why we developed searchit with a focus on the highest security standards from the outset.” In addition to security, fair and transparent pricing was key for the Viennese IT company: Their search solution had to be powerful and affordable at the same time right from the start.

searchit offers an outstanding price-performance ratio that is also tailored to the needs and budgets of SMEs. Thanks to flexible license models, companies only pay for the functions they really need – and remain independent at all times thanks to the monthly cancelable option.